Every company that uses proprietary apps and software knows it’s vital to test these systems before launch, which is why software testing services exist. These services help companies check their new products’ quality, functionality, and overall performance. They also help developers detect bugs and errors and lower maintenance and production costs.
Software testing services benefit companies lacking the proper infrastructure, expertise, and time needed to test their products. After all, developers also need a set of fresh eyes to check their projects and ensure they’re ready for market launch.
If you’re in the same situation, you may need to start employing software testing services. This article will explain how these services enable you to develop high-quality and reliable software to attract and retain customers.
What are Software Testing Services?
Software testing services help companies and tech teams ensure that their software products meet business requirements and customer expectations. Software testers use different tools to run system components through their paces and check for various properties.
These steps are essential in detecting errors, gaps, or unmet requirements during the development phase. Identifying these issues at the onset allows companies to improve and finalize their products before launching them.
There are two main types of software testing procedures: functional and non-functional testing. Each comes with subtypes that have different objectives.
Functional testing involves evaluating software functions such as user interface (UI), application programming interface (API), and client-server communication. This type of testing helps validate software against functional requirements or specifications.
Part of functional testing also involves checking a software system’s usability, accessibility, and error conditions. For example, a software tester checking a shopping app can verify various functions such as adding to a cart, checking out orders, and inputting vouchers or discount codes.
The subtypes under functional testing include:
- Unit testing – Tests a software’s methods and functions of classes, components, or modules.
- Smoke testing – Verifies if a software product’s basic and critical functionalities are working as expected.
- Sanity testing – Checks if newly added functions or bug fixes work.
- Integration testing – Tests two or more modules as a whole to identify defects in the interface, communication, and data flow.
Non-functional testing involves checking the backend of a software system such as its security, usability, and reliability. Through this test, companies can reduce production risks and costs, optimize the software’s installation, execution, and monitoring, and generate measurements and metrics for internal research and development.
One example of non-functional testing is checking a software’s authorization and authentication measures and ability to respond to cyber-attacks.
The subtypes under non-functional testing include:
- Load testing – Tests a software’s speed and effectiveness under a load equal to or less than the number of users it can handle.
- Stress testing – Tests a software’s speed and effectiveness under a load more than the number of users it can handle.
- Volume testing – Assesses the ability of a software’s database to handle a large volume of data.
- Security testing – Evaluates how secure a software is from internal and external threats.
- Recovery testing – Checks how well a software recovers from crashes or disasters.
6 Reasons You Need Software Testing Services
Investing in software testing services is essential to your business in several ways.
1. Helps save on costs and time
A 2020 study showed that unsuccessful software projects, poor product quality, and operational failures cost tech companies trillions of dollars.
With software testing services, companies can significantly improve their development processes and save on additional costs. They can also save themselves from issuing refunds when defective software products reach end customers.
2. Makes the product more secure
As software products become smarter daily, so do cybercriminals. Hiring a software testing services firm to get a fresh set of eyes can help companies validate their solutions against different situations to protect them from cyberattacks.
Equipping software products with robust cybersecurity features helps tech companies avoid financial losses and boost their brand image. After all, end customers want to keep transacting with a brand that offers highly secure software products.
3. Ensures product quality
It’s common for developers to lose sight of their end goal when developing software. A software tester can help them stay on track with their requirements and objectives while ensuring that the product meets the company’s vision and their customers’ expectations.
4. Boosts customer satisfaction
In the current business landscape, customers’ expectations have increased to the point that competition has also become stiffer than ever. Not only will the software need to look great but it also has to be easily navigable, load fast, have minimal bugs, and work as advertised to meet expectations.
With the help of a software testing company, businesses can help field to the market the best product possible and ultimately boost their customer satisfaction.
5. Detects errors
A 2021 study indicated that 44% of developers believe their most significant pain point is fixing software bugs and errors, which prevents them from building new features and functions. With software testing services, developers can resolve software issues while still in product development.
Detecting errors at the onset allows developers to streamline their work and prevent potential problems before they could even occur, as these issues can take them away from other high-level tasks on their plate.
6. Improves product development processes
No product is ever perfect, but software testing ensures that tech teams standardize their software development processes. Consistent and efficient workflows can help them quickly avoid risks, resolve challenges, protect internal and customer data, and produce high-quality software products.
Leave Software Testing to the Experts
Developing and testing software systems is often a tedious and time-consuming process, especially since you must comply with industry standards and aim for customer satisfaction. However, you can reap valuable rewards from a reliable and user-friendly product.
If you need help testing your software, experts from Yondu can step up to the job. Our new subscription-based software testing and QA services cover all activities in a test project, helping you ensure that your product meets quality and performance standards.
Schedule a consultation with our experts today to learn more about our software testing and QA services!