Sep 19 2018
When you’re lacking in specialized knowledge needed to complete projects, or only need this specialized skills for one project, hiring new people for your team might be too much of an option. But what if we tell you that there’s a way to get some extra help without needing to hire? This solution is called “Managed Services”.
It’s not as commonly known to enterprises to be a viable solution, especially since it often gets equated to Staff Augmentation, but there’s a key difference in what it is and what it can bring to your company. Understanding the unique benefits of Managed Services can help you decide if this is the best route to take when filling the gaps in your team.
Managed Services in a Nutshell
According to SearchITChannel.com, Managed Services is “an information technology (IT) task provided by a third-party contractor and delivered to a customer.” While this almost sounds like Staff Augmentation as well, the key difference here is on your requirements.
MS is kind of like an external work – you tap a provider’s IT department or team for your needs without having to integrate this team in your own in-house. The responsibility of managing that department lies with your provider, and you’re only waiting for the results of their work. It doesn’t matter who among the team members are handling your request, as long as someone is doing what needs to be done. It’s hiring a team to do work for you remotely.
In short, Managed Services is the perfect solution when your requirement is centered on an output, not on acquiring new people.
Benefits of Managed Services
But if there’s an option to hire someone to join your team, why should you opt for Managed Services instead?
Gets your In-House Focused
The primary advantage here is that you’re freeing up your own in-house while also feeling secured that the work you’ve outsourced is still being done. Sometimes, the answer to growing demands isn’t to bring in more new people to your team, but entrust those other demands to people trained to handle such tasks. Through Managed Services, you’re ensuring that your in-house can focus on what they should be doing and aren’t bogged down by other tasks that aren’t their core responsibilities.
Like we mentioned above, MS ensures that someone will always be responsible for reaching your results, quota, or deadline. When you have someone on your team that is unavailable, the processes they handle and the overall progress is stalled. MS, however, means that the development on your project isn’t hampered down by someone taking a leave of absence. Someone else from the provider’s team can take over the project in the meantime without it affecting the rest of your own processes.
Lowered Costs and Resource Allocation
When you have new people on your team, you’ll basically have to pay more to get them set up. Replacing them when they leave is also costly.
Managed Services, however, avoids the bulk of this by being a cost-effective option. You’re only paying for people to do work for you outside of your office (though they can also be at your office should you wish), but they’ll still be under contract to deliver what you expect. No expenses acquired for new stations, training, and office-related paraphernalia.
Ready for Managed Services?
Yondu is your best option for your Managed Services needs in the Philippines, as you’ll have peace of mind knowing that you’re accommodated by 100% ITIL-certified specialists with years of experience.
And if there’s anything you need to know more about our Managed Services, don’t hesitate to contact us today