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Boost Your Business Leverage with Managed IT Support Philippines

3 minutes read - November 16, 2022 - by Yondu Team
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Tech issues and downtimes can cause a serious threat to your business. Foolproof your organization’s IT property and onboard your own IT support Philippines team. Here’s how.
it support philippines

IT is an integral part of any business, regardless of size and industry. While there may be a few members in your company’s IT department, they are an integral part of business operations. A technical downtime can cost a business thousands (if not millions) of dollars, not to mention a tarnished reputation if sensitive data gets leaked. This makes having a dedicated IT support Philippines team onboard crucial.

Ten-percent of start-ups are likely to fail in their first year of business, according to research. There are a lot of factors that contribute to the failures, but often, it is due to the owner’s lack of business experience.

Most entrepreneurs are experts in their specific industries, which allow them to navigate the business effectively. Oftentimes, business owners won’t have sufficient IT background and would need to hire IT staff to take care of the business’ technical support needs– this makes IT support Philippines highly in-demand. 

Almost every business is online nowadays and uses technology in day-to-day operations. There are processes that rely heavily on the cloud or business software (such as finance, HR, eCommerce) that are practically fused with the business– a disruption would mean a halt in operations.

What is Managed IT Support?

Managed IT Support (MITS) is the delivery of professional IT support as a service. Organizations hire IT professionals to help them out with IT projects, which could be either short term or long term. With IT specialists working on the tech side of the business, owners can focus more on managing and growing their company.

A strategic approach to IT service management, MITS’ focus is to add value to customer service through IT systems used in the business. It also defines each IT team member’s roles and responsibilities. Organizations need IT professionals who are adept and reliable, as the success of their IT project or business operations would largely depend on it. 

What are the Benefits of an IT Support Philippines Team?

Balance is key to a successful business and the right framework plays a crucial role. MITS helps businesses achieve a balance between managing people and technology through:

Increased Agility

Employees feel empowered when they know they have the right knowledge, equipment, and technology to get the job done. The right IT framework lets an organization ease in and quickly adapt to any changes in technology and innovation. Mishaps also get resolved within a given time frame or before it even happens.

It’s always important for a business to use their resources efficiently. With the right IT Support Philippines team onboard, visualizing process workflows and real-time systems status is possible, boosting efficiency and reducing costs.

Reduced Costs

Compliance

Regulatory requirements must be met regardless of industry and business size. Knowing you have the best IT team gives you peace of mind that your business has covered every aspect concerning IT compliance.

Faster Response Rate

With a dedicated team to manage and monitor your systems and software, resolving issues is a lot faster. This means less  to no downtime, maximizing productivity and enabling your team.

Satisfied End-Users

With less disruption, it is easier for end-users to get tasks done and complete transactions. Whether it’s a business-to-business or business-to-consumer arrangement, a streamlined, convenient to use platform is always important.

Why Should You Outsource Your IT Support? 

Technology is fast-paced and ever-evolving and those who cannot keep up may find themselves losing to competition. Prolonged downtime due to systems issues, data leak, and phishing attacks can cause serious havoc to any business. Keeping your organization safe and secure from these should be top priority.

Yondu’s Managed IT Support

Having foresight on advancing your business is always a good strategy and you want IT experts that understand both technology and business, allowing them to make sound decisions. Our team of IT support Philippines experts are certified by renowned international organizations including ITIL4 and COMPTIA to ensure exceptional service and product delivery.

Yondu is a leading IT provider in the country and prides itself on its pool of professional talents who are equipped with the expertise that will add value to your business. We understand that your business deserves the technical edge that will take it to the next level and we’re here to do just that.

We understand the pain points of local businesses. Yondu’s MITS, powered by our partner provider, ServiceNow, covers both the operational and platform support for centralized data.

Are you ready to give your organization that tech boost? Talk to our team today and find out how to get started with your own IT Support Philippines team.