SAP Warehouse Management Developers

Job Requirements :

• Design, build and configure applications to meet business process and application requirements
• Analyze and resolve Incidents, Service Requests and Change Requests related to SAP WM
• Conduct full phase testing on changes related to Incident, Service Request and Change Request.
• Manage incident to closure, involve other teams and Level 3 support as required
• Coordinate client IT and client business users on the issues and requests raised, gather requirements and coordinate until resolution
• Actively manage the open incidents in the SAP Support queue and ensure detailed updates, follow-up and resolution and closure
• Adhere to project management office requirements – actuals tracker, root cause inputs, time reporting
• Adhere to project contract requirements – meet incident SLA, deploy changes within agreed timelines
• Adhere to Accenture and Client Security processes and guidelines