Program Director

The Program Director is responsible for overseeing the coordination and administration of all aspects of an ongoing program including planning, organizing, staffing, leading, and controlling program activities.

Location: Bonifacio Global City, Taguig City

Status: Urgent

# of Positions Available: 1

Job Description


  • Plan the program
    • Plans the delivery of the overall program and its activities following the objectives and the goals of the organization.
    • Develops new initiatives to support the strategic direction of the organization.
    • Develops and implements long-term goals and objectives to achieve the successful outcome of the program.
    • Develops an annual budget and operating plan to support the program.
    • Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement.
    • Develops funding proposals for the program to ensure the continuous delivery of services.
  • Organize the program
    • Ensures that program activities operate within the policies and procedures of the organization.
    • Ensures that program activities comply with all relevant professional standards.
    • Develops forms and records to document program activities.
    • Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.
  • Staff the program
    • In consultation with the CTO, recruit, interview, and select well-qualified program team members.
    • Implements the human resources policies, procedures, and practices of the organizations
    • Implements the performance management process for all program team members.
  • Lead the program
    • Ensures all staff members receive orientation and appropriate training following organizational standards.
    • Supervises program team members by providing direction, input, and feedback.
    • Communicates with clients and other stakeholders to gain support for the program and to solicit input to improve the program.
    • Liaises with other managers to ensure effective and efficient program delivery.
    • Coordinates the delivery of services among different program activities to increase effectiveness and efficiency.
  • Control the program
    • Prepares reports on the program for management and program sponsors.
    • Communicates with program sponsors as needed.
    • Ensures that the program operates within the approved budget.
    • Monitors and approves all budgeted program expenditures.
    • Identify and evaluates the risks associated with program activities and take appropriate action to control the risks
    • Monitors the program activities regularly and conducts an annual evaluation according to the program evaluation framework.
    • Reports evaluation findings to the CTO and recommends changes to enhance the program, as appropriate.
    • Other job-related activities that may be assigned from time to time.
Job Qualifications/Requirements
  • Education – At least graduate with a Bachelor’s or Master’s Degree in IT, Computer Science, Engineering, or any related course. PMP Certification is preferred.
  • Related Work Experience – At least 10 + years of experience in network-related services.
    • At least 5 years of solid experience in Project Management.
    • At least 3 years of experience in Program Management.
    • At least 5 years of experience in handling Application Development projects.
  • Knowledge – In-depth Knowledge in the following:
    • Strong Business Acumen - Proficient
    • IT Service Delivery - Proficient
    • IT Literacy around Applications and Systems - Intermediate
    • Operational/Delivery Excellence - Intermediate
    • SDLC and Application Support & Maintenance - Proficient
    • Financial Management – Intermediate
    • MS Office - Intermediate
  • Skills:
    • Must have strong leadership skills and the ability to manage a team.
    • Must have excellent problem-solving and analytical skills.
    • Must have solid relationship management and performance - management skills.
    • Must have exceptional written and oral communication skills, interpersonal Skills
    • Must have excellent presentation skills.
    • Must have excellent organizational and time management skills.
    • Must have passion for Service Improvement.
    • Must have the ability to multi-task and have attention to detail.
    • Must have exemplary Work Ethics
    • Must be adept to work in a fast-paced environment with tight SLAs.