Network Engineers

The Network Engineer provides support in overseeing and assisting with the configuration and maintenance of simple to large-scale network and security infrastructure. Responsibilities include assisting in the maintenance of existing infrastructure in a continuous service improvement approach. Provides remediation support to customers through the design, implementation, and integration of network infrastructure, assisting Project Managers with customer projects. Serves as the first-level escalation from the help desk/Network and Security team.

Location: Bonifacio Global City, Taguig City

Status: Urgent

# of Positions Available: 8

Job Description

 

  • Plans, schedules, and implements network upgrades assist in implementations and migrations.
  • Provide change management support.
  • Create and maintain documentation for monitoring systems, processes, and the creation of hardware devices.
  • Diagnose and resolve every connectivity issue, perform updates, configuration changes, and back-ups.
  • Be available, on-call, to rapidly troubleshoot any problems resulting from the changes and or faults. Provide on-call 24/7 support as needed.
  • Ensures global network support and maintains high system availability in collaboration with external suppliers.
  • Coordinates efforts with technical staff from the multi-environment application (application/system/functional).
  • Create and maintain documentation for monitoring, processes, network diagrams, and existing device inventory.
  • Monitors and maintain all the network devices (routers, switches, wifi controllers, firewalls, VPN tunnels, proxies, etc) any other related equipment and services.
  • Identify mission-critical production network-related issues and troubleshoot end-user issues.
  • Other job-related activities may be assigned from time to time.
Job Qualifications/Requirements
  • Education – At least graduate with a Bachelor’s Degree in IT, Computer Science, Engineering, or any related course.
  • Related Work Experience – At least 8+ years of working experience in security and network position.
    • CISCO Certified
    • Extensive experience implementing and supporting IP protocols.
    • Vendor management, resource management, project management, and service level agreements.
    • Performance tuning, capacity management, consolidation, COS, load balancing technology, monitoring.
  • Knowledge – Knowledgeable in the following:
    • ISO communications stack.
    • Problem & performance diagnosis and resolution, support of cross-system technical interfaces.
    • Design and build-out of large data networks in the ongoing, critical delivery business.
    • Project Management
  • Skills:
    • Must have the ability to manage stress well under difficult situations and when dealing with production issues and project deadlines.
    • Must have problem-solving, conflict resolution, decision making, and planning skills.
    • Must have excellent organizational and time management skills with a focus on delivery, responsiveness, ownership, and accountability are also critical.
    • Must have strong interpersonal, communication, and client-facing skills.
    • Must have the ability to understand and communicate technical concepts to a business audience.
    • Must have excellent oral communication and customer relations skills.
    • Must have the ability to communicate and interact at all levels of the organization’s hierarchy.
    • Must have the ability to understand and communicate technical concepts to a business audience.
    • Must be adept to work in a fast-paced environment with tight SLAs. 
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