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Language Data Specialists

The Language Data Specialist will participate in variety of formal and informal activities as dictated by the needs of the business. 

Location: Bonifacio Global City, Taguig City

Status: Urgent

# of Positions Available: 3

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Job Description
  • Support Machine Learning experts in language-specific areas for a target language (US English). These include providing language data, annotation for various NLP projects, writing documentation and guidelines, and reviewing data and test results.
  • Perform tasks such as data annotation, phonetic transcription, grammar checking, transcription of recorded speech, and other NLP-related tasks.
  • Evaluate the quality and performance of NLP-based systems.
  • Research, plan, and document product features for a variety of audiences, such as software developers, IT admins, sales engineers, and end-users.
  • Triage of production usage data in accordance with the grading guidelines
  • Analyzing and inspecting data to identify NLU (natural language understanding) level of failures into predefined categories
  • Manual testing for failure regression
  • Technical issue management and triage
  • Active communication on progress and status to off-site counterparts
  • Provide technical input or report based on the completed analysis results to team members and supervisors effectively and concisely Required Qualifications
  • Ability to maintain focus on repetitive testing and data review tasks for long time periods.
  • Familiarity with and use of voice assistants (Siri, Google Assistant, Bixby, Alexa, Cortana, etc) regularly.
  • Ability to seek out, learn, and distill technical information, explain it to other team members, and document it in the appropriate delivery target (developer guide, whitepaper, tutorial, blog, etc.).
  • Ability to learn new tools and software quickly in a Windows environment.
  • Ability to manage multiple competing priorities and maintain high content quality in a fast-paced, constantly changing dynamic environment.
Job Qualifications/Requirements
  • Minimum 3 years of Telecom R&D or QA experience > English Proficiency (Native, Bilingual ~ Professional Proficiency) > Fluency in English (or appropriate language) > Familiar with use of Samsung (Android style) phone/device
  • Has had experience in reviewing and trend analyzing sensitive data
  • Ability to work independently with minimal supervision
  • Ability to learn new skills and adapt to changing requirements
  • Experience with software/computer testing and principles Preferred Qualifications
  • Familiarity with smart home devices and Internet of Things.
  • Experience in a voice assistant software environment or equivalent academic setting.
  • Knowledge of US English linguistics (specifically syntax, semantics, and phonetics) and natural language processing.
  • Demonstrated ability to write documentation for developers, SMEs, and IT personnel that is clear, concise, consistent, and accurate.
  • Experience in US English localization.
  • Possesses experience and high level understanding of AI NLU (natural language understanding) layer
  • Experience in Voice UX design and dialog management.
  • Expertise with data analysis and ability Microsoft Excel functions and macros
  • Experience with content management tools (e.g., JIRA, Confluence, Perforce, Git).
  • Software QA/testing experience.
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