Language Data Specialist
The Language Data Specialist will participate in variety of formal and informal activities as dictated by the needs of the business.
Location: YONDU HQ
Status: Urgent
# of Positions Available: 3
Job Description
- Support Machine Learning experts in language-specific areas for a target language (US English). These include providing language data, annotation for various NLP projects, writing documentation and guidelines, and reviewing data and test results.
- Perform tasks such as data annotation, phonetic transcription, grammar checking, transcription of recorded speech, and other NLP-related tasks.
- Evaluate the quality and performance of NLP-based systems.
- Research, plan, and document product features for a variety of audiences, such as software developers, IT admins, sales engineers, and end-users.
- Triage of production usage data in accordance with the grading guidelines
- Analyzing and inspecting data to identify NLU (natural language understanding) level of failures into predefined categories
- Manual testing for failure regression
- Technical issue management and triage
- Active communication on progress and status to off-site counterparts
- Provide technical input or report based on the completed analysis results to team members and supervisors effectively and concisely Required Qualifications
- Ability to maintain focus on repetitive testing and data review tasks for long time periods.
- Familiarity with and use of voice assistants (Siri, Google Assistant, Bixby, Alexa, Cortana, etc) regularly.
- Ability to seek out, learn, and distill technical information, explain it to other team members, and document it in the appropriate delivery target (developer guide, whitepaper, tutorial, blog, etc.).
- Ability to learn new tools and software quickly in a Windows environment.
- Ability to manage multiple competing priorities and maintain high content quality in a fast-paced, constantly changing dynamic environment.
Job Qualifications/Requirements
- Minimum 3 years of Telecom R&D or QA experience > English Proficiency (Native, Bilingual ~ Professional Proficiency) > Fluency in English (or appropriate language) > Familiar with use of Samsung (Android style) phone/device
- Has had experience in reviewing and trend analyzing sensitive data
- Ability to work independently with minimal supervision
- Ability to learn new skills and adapt to changing requirements
- Experience with software/computer testing and principles Preferred Qualifications
- Familiarity with smart home devices and Internet of Things.
- Experience in a voice assistant software environment or equivalent academic setting.
- Knowledge of US English linguistics (specifically syntax, semantics, and phonetics) and natural language processing.
- Demonstrated ability to write documentation for developers, SMEs, and IT personnel that is clear, concise, consistent, and accurate.
- Experience in US English localization.
- Possesses experience and high level understanding of AI NLU (natural language understanding) layer
- Experience in Voice UX design and dialog management.
- Expertise with data analysis and ability Microsoft Excel functions and macros
- Experience with content management tools (e.g., JIRA, Confluence, Perforce, Git).
- Software QA/testing experience.