Location: YONDU HQ
# of Positions Available: 2
DUTIES AND RESPONSIBILITIES:
Conducts End User Training, Admin Training, and knowledge transfer to customers for every project completed.
Conducts Business Transformation/Change Management for Google Workspace (GWS) and Microsoft 365 (M365) customers.
Collaborates with PreSales and Solutions Architects during opportunity scoping for solution whiteboarding/planning workshop, and man-hour/day estimating.
Prepares Technical Implementation Plan (TIP), with low-level design (LLD) document as part of project implementation sign-off prerequisites.
Works closely with Project Manager, partners/vendors to ensure successful project implementation on time, on scope, and budget.
Other job-related activities that may be assigned from time to time.
Education – Bachelor’s Degree in Psychology, Human Resource Management or equivalent
Related Work Experience - At least 1 year of technical and enterprise experience
[optional] Google Cloud Google Workspace / G Suite Certified
[optional] Certified Microsoft Adoption Specialist.
Knowledge – knowledgeable in the following:
Solid knowledge of the latest corporate training techniques.
Knowledgeable and with hands-on experience on different business applications like Zoom, Google Workspace, Microsoft 365, and other productivity applications.
Impressive communication, presentation, and interpersonal skills.
Knowledgeable of the different Change Management frameworks.
Excellent time management and organizational skills.