Customer Support Representative

Customer Support Representative

Job Responsibilites

  • Solve issues for customers by troubleshooting and investigating problems, prioritizing and escalating issues.
  • Able to work on multiple initiatives at the same time with excellent project management skills.
  • Attention to detail with the ability to effectively multitask and work independently.
  • Improve efficiency and customer satisfaction by proactively identifying opportunities to optimize existing or new process and tools.
  • Drive programs focused on improving user experience.
  • Collaborate with other cross-functional teams.

Job Requirements

  • College Graduates NO experience required
  • College Undergraduates with at least 2 years call center experience
  • Senior High School Grad with at least 6mos call center experience
  • Can work on a shifting schedule
  • Amenable to work in BGC Taguig , Pioneer Mandaluyong , Eastwood and Cubao

Benefits

  • HMO and Life Insurance from Day 1
  • Allowances
  • Night Differential
  • Retirement Plan
  • Learning opportunities
  • Perks per program

Click here to view job description for Technical Support Representative


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