Configuration Management Admin
The Configuration Management Administrator’s primary objective is to own and maintain the delivery of Configuration Management activities. The role of the Configuration Manager is usually an expert on the management of the tool used for Configuration Management with the ability and authority to ensure the delivery of the Configuration Management activities are being performed. This role takes on the Configuration Expert role as well, as needed.
Location: YONDU HQ
Status: Active
# of Positions Available: 3
Job Description
- Receive and validate requests for New CI
- Execute tasks from Configuration Expert Assist in reports generation.
- Responsible for assisting the CI Owner to manage the CIs defined within scope for their area.
- Record and maintain CIs (within scope) in the CMDB.
- Assists the Process Manager and Configuration Expert with audits and report generation.
- Ensures the CMDB is updated upon successful change implementation together with the CI owner.
- Collects and retains information for risk assessment and impact analysis
Job Qualifications/Requirements
- Graduate of any IT or business-related course Educational Attainment.
- At least 3 years’ experience in IT with strong background on process documentation and improvement.
- Knowledge on IT hardware technologies (server, storage and network)
- Proficiency in MS Excel or Google Sheets, ServiceNow and CMDB