Business Readiness Analyst




• Assist with the creation of change management strategy and plan, apply a structured methodology and support change management activities

• Documents change/project plan activities to ensure that the strategic change portfolio projects are properly coordinated Collaborate with project teams to integrate change management (including training, development, and deployment) activities into overall project plans

• Develops and maintains change/project plans to ensure sustainable change. Manages project change milestones and timelines to ensure timely completion of project within acceptable risk and budget tolerance. Ensures approval of all change plan deliverables in alignment with stakeholders

• Partners with the project team and stakeholders to lead the project execution/delivery and help project teams maintain an overall project vision with supporting project plans. This is to ensure the project/change plan meets expectations and drives desired behavior change, e.g. time, cost, scope

• Refines project execution and plans using change/project management standards and best practices

• Conducts post-project reviews and make recommendations for continuous excellence in change strategy and delivery

• Exercises strong team building, negotiation, decision making, problem-solving and conflict management skills to ensure delivery excellence across all teams.

• Assess the change impacts of new initiatives from a process, organizational, communications impact and training required

• Contribute and develop process impact design

• Partner, contribute and develop organizational design and definition of roles and responsibilities. Prepare talent assessment processes in support of org design and R&R shifts

• Partner, contribute and develop communications impact design

• Partner, contribute and develop training plans and ensure on training is completed

• Conduct stakeholder readiness assessments, evaluate results, and present findings. Evaluate and ensure user readiness

• Reviews readiness surveys of impacted stakeholders over project implementation to determine what opportunities the project has to improve and identify how they are able to accelerate the

Location: Client Sites

Status: Active

# of Positions Available: 11


• Work Experience

o At least 2 years of related change management experience in designing and implementing a change management plan and process

o At least 2-years end-to-end PM experience preferably in a technical background

o Experience in a Telco environment is a plus

o Change management certification or designation a plus

o Experience with and understanding of project management & change management development and tracking tools

o Experience in Vendor Management and managing a matrix Team o Experience managing people and processes in a fast-paced environment