The Account Manager serves as the lead point of contact for all customer account management matters.
Location: YONDU HQ
# of Positions Available: 10
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Generate and nurture new leads and pitch our products and services
Manage end to end sales cycle from identifying new business opportunities to closing the deals and managing the accounts
Develop trusted advisor relationships with key accounts and customer stakeholders
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicates the progress of monthly/quarterly initiatives to internal and external stakeholders
Develops new business with existing and new clients and/or identify areas of improvement to meet sales targets
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepares reports on account status
Collaborates with sales team to identify and grow opportunities
Assists with challenging client requests or issue escalations as needed
Other job-related activities that may be assigned from time to time
Education – At least graduate with a Bachelor’s Degree in Marketing, Management, or any related course.
Related Work Experience – At least 2-5 years of experience in the same field.
Experience in working with senior management both internal and external
Must have experience of working in a corporate/business focused environment
Proven track record of successfully pitching for new business
Proven track record of increasing revenue through generation of leads and account management
Should have experience in issues management and resolution
Should have experience in developing effective sales strategies based on market research
Knowledge – Familiar with a variety of the field's concepts, practices, and procedures
Must have good written and verbal communication skills
Must have initiative and creativity to understand, anticipate, and meet users’ requirements for website content.
Must have the ability to collaborate and build rapport with others.
Must have the ability to solve practical problems.
Should have an excellent sense of business acumen
Excellent negotiation skills
Relies on extensive experience and judgment to plan and accomplish goals.
Must be adept to work in a fast-paced environment with tight SLAs.
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