With the growing needs of consumers and the continual technological disruption, businesses have to take a step back and reassess how they can remain competitive in the marketplace.
For instance, retailers, manufacturers, and logistics providers must adopt innovative solutions to transform their operations and serve their customers better.
Yondu Inc. partners with the Supply Chain Management Association of the Philippines (SCMAP) to guide supply chain stakeholders with their digital transformation decisions.
Through SCMAP Live, a webinar entitled Flexible Visibility Across the Supply Chain was attended by participants from different industries and supply chain sectors last March 31.
From left to right: Our webinar panelists, Yondu Product Director for IT Services Karl Pulanco, Yondu Associate Product Director for eCommerce Solutions Alex Pelayo, and Acumatica Regional Channel Manager Shine Mathew, shared valuable tips on improving the supply chain visibility through automation and using insights to formulate informed business decisions.
Learn more about ensuring flexible visibility across the supply chain. Read on below for the webinar highlights.
Digitalization Through Supply Chain Automation
Many enterprises are applying digitalization across several business aspects, including supply chains.
But, digitalization does not produce favorable results overnight. Deciding to automate means committing for the long haul. It requires hard work, tedious research, and careful evaluation of current business practices.
The following are the highlighted points during the webinar in making such a big decision for your business:
1. Begin with the Big Why
Pulanco jumpstarted the discussion by reminding businesses to be cautious before deciding to go through digital transformation:
“Before embarking on digital transformation, we need to fully understand why do you want to do it in the first place. The most crucial part is knowing your objectives,” he said.
Businesses should understand that digitalization, particularly supply chain automation is a long and tedious process.
It takes commitment as it involves pivoting the whole business as needed.
On the side, Pulanco shared the major technological trends transforming the supply chain today: eCommerce Integration and Blockchain Technology.
2. Assess the Right Online Channels
A marketplace is an excellent platform to utilize.
However, marketplaces do not provide extensive data analytics and control over your branding and marketing efforts. Issues regarding the authenticity of products also arise.
That is the beauty of having your own eCommerce platform to use.
Pelayo emphasized the importance of having an eCommerce platform that allows easy curation or personalization of the shopping experience and easier integration with Google Suite like Tag and Analytics.
3. Implement a Digital Supply Chain
Studies show that around 85% of decision-makers feel that they only have two years to make significant steps towards digital transformation before falling behind their competitors.
This means that digital transformation is becoming an essential business requirement.
“Digital Transformation is what Acumatica has been doing for more than a decade now, bringing enterprise-grade tools to companies of all sizes,” Mathew said.
Data Centralization and Its Benefits
Centralized data has numerous benefits for businesses, especially in the supply chain sector. It helps improve processes and operations through a more accurate and updated flow of information.
The webinar tackled the importance of centralizing business data and how companies can leverage technologies, particularly the Acumatica Cloud ERP.
1. Centralizing Data to Avoid Silos
An effective and efficient new system may solve business problems like data silos.
However, Pulanco emphasized that before investing in a new solution, businesses should first take a closer look at their existing systems. Generally, what businesses need is to revamp the systems and tools they use.
Above all, understanding first what are the needed data and when do you need them is the best starting point.
2. Centralization through Cloud ERP
One of the major solutions capable of centralizing data and automating processes is a cloud ERP system.
With Acumatica Cloud ERP System, businesses may take advantage of connected business, rapid integrations, remote collaboration, and future-proof technology.
3. Centralization: Impact on Consumers
By centralizing the data into one place, businesses ensure that customers’ needs are being met and they efficiently handle the order fulfillment.
Data and Platform Security through Cloud Technology
Another crucial concern for businesses and consumers alike is security.
Nowadays, many businesses leverage cloud technology as a practical solution to manage business data and platforms. Our supply chain webinar panelists also discussed cloud security.
1. Benefits of Moving your Business to the Cloud
Moving your business to the cloud has many benefits like scalability, data storage, and convenience.
However, as cloud storage and applications become more common, data security is also an arising concern.
Pulanco assures business owners that the cloud offers strong security for their sensitive and critical business data.
Cloud relies on more robust and powerful cybersecurity measures to protect data through consistent system security updates, Artificial Intelligence (AI) tools, built-in firewalls, and encryption.
2. Cloud ERP vs On-prem ERP
During our supply chain webinar, Mathew talked about the difference between a Cloud-based and an On-premise ERP System. He highlighted how a cloud ERP benefits businesses in cost, speed of implementation, accessibility, security, customization, maintenance and upgrades, and scalability.
According to Mathew, “Technology is evolving to such a degree, we can’t do our work without having any kind of mobility features. So only cloud solutions like Acumatica are able to keep updating constantly to stay ahead of the curve and be very scalable”.
Wrapping Up: Customer Satisfaction Should be the Priority
“Do not be afraid to make changes. The world’s best-run companies are successful because they are constantly evolving,” Mathew encouraged business owners not to be afraid to automate.
Digital transformation is a crucial business decision. The need to automate is apparent.
However, it all boils down to how a business can effectively meet customers’ needs and expectations. As we deal with significant changes driven by the current situation, we are challenged to innovate to serve our customers better.
Yondu Inc. is committed to providing holistic technological experiences that go above and beyond to meet your business goals. One of its main offers is the Acumatica Cloud ERP System.
Let your business experience flexible visibility across the supply chain. Talk to our experts today.
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