The COVID-19 pandemic became a reality check for businesses that were hesitant to welcome digital transformation. Many organizations were caught unprepared for the contactless world that heavily relied on technology and virtual interactions.
The thing is, many businesses are still woefully challenged with both the lack of technology and technical knowledge and skills to keep up. Here’s where Yondu’s Managed Expert Services step in.
Today, let’s dive into how Expert Services and Consulting can help you in your day-to-day as the digital mandate becomes more challenging and complex.
What are Managed Expert Services?
First things first – let’s identify what expert services are.
Managed Expert Services (MES) allow your organization to meet your technical delivery objectives by providing you with skilled I.T. resources on-demand.
This is, of course, whenever and wherever you need them within an engagement structure that delivers guaranteed quality output at a predictable cost.
Often, MES are confused with IT Staffing, but they have clear differences. Let’s tackle them further below.
IT Staffing VS Managed Expert Services
IT Staffing and Managed Expert Services are commonly interchanged, but they are different in many ways. Here’s a detailed comparison between the two.
IT Staffing is defined as a service that provides talents in a consulting, contractual, or permanent position to assist organizations in their short or long-term project goals.
Its primary objective is to free the company, specifically the HR department, from the tedious work of searching and screening a vast volume of candidates. Here are some considerations, though, that you need to know before deciding to go for IT Staffing.
– Limited commitment and input-based work.
Staffing deliverables are relative to input. Assigned tasks are executed but with a limited commitment that the result will be in the desired outcome.
– Requires own resources and capability.
Client involvement is needed to supervise the augmented staff, and to manage the resources, processes, and tools to be used.
– Dependent on customer management.
IT Staffing calls for additional time and effort in onboarding people for knowledge transfer. Risk mitigation is also the client’s responsibility.
– Time-based pricing.
The cost of the service is tied to the hours worked by resources.
Managed Expert Services
MES, on the other hand, provides you with experts that handle specialized tasks that your internal staff couldn’t manage or have no expertise on.
It deploys highly skilled, experienced, and certified professionals to advise, solve or deliver projects to meet your business needs and boost your team’s productivity. Here’s why MES is the better option for your organization or business.
– Secured process and guaranteed outcome.
Managed Expert Services provide defined results. It also delivers within the given time frame and complies with legitimate standard measures in operating the service.
– Access to a variety of quality resources.
MES also offers a wide range of tools and technologies, along with expert resources who are skilled in diverse fields.
– Stable and reliable management.
Additionally, MES takes control of all aspects of development, allowing customers to maximize time, and focus on their core competencies.
– Result-based pricing.
The cost of the service is tied to the outcome, making sure that your investment is worth it.
Yondu’s Managed Expert Services
Now that you know how IT Staffing compares with Managed Expert Services, let us now drill down into your options.
Yondu’s Managed Expert Services help you accomplish projects and deliver outstanding results by deploying experts to address project gaps. Below is the list of expert services you can choose from and how exactly each can help your organization.
Business Analysts or BAs define the client’s needs by leveraging a detailed blueprint of their idea, that would reduce the risk, and help customers achieve their business goals.
Having a business analyst can help your business reduce out-of-the-scope rework and boost the development cycle. BAs also fill the gaps in the project roadmap and mitigate the risk of inaccurate requirements.
Additionally, business analysts boost the product-to-market time, reduce abandonment rate and onboarding cost, and save a significant amount of time and overall development cost.
Project Managers or PMs help teams organize, track, and execute work within a project. They share feedback and progress and collaborate more effectively.
Increasing efficiency and speeding up the project initiation process to define the project timeline and budget is one of the benefits of having a PM.
Project Managers also help improve the collaboration by managing communication among all project stakeholders and creating a more structured process to manage risks.
Developers are responsible for the design, architecture, and development of advanced software solutions while following industry best practices and standards.
Skilled and experienced developers are helpful in meeting user needs as they can use more than one development language.
They are also accountable for writing and maintaining the system, and help assess processes for future maintenance and upgrades.
Quality Assurance Engineers are responsible for providing support in the development and implementation of quality assurance standards and measures within the project.
They help save time and money and improve confidence in the product. Additionally, QAs are helpful in preventing risks and system defects, and in increasing the application’s safety level.
Even better, QA engineers assist in achieving client satisfaction, enhancing the user experience, and ensuring a stable and competitive product.
Solutions Blueprinting Service
Solution Blueprint or SBS is a collaborative framework towards achieving better productivity across diverse technology platforms.
It incorporates engineering practices in software development to build intellectual components. SBS is focused on the result of applying innovation in the context of software engineering to create solution blueprints.
Yondu offers this service to properly assess the business and its technical requirements, and develop accurate estimations and pricing. This can be done using either waterfall or agile scrum project methodology.
One key advantage of Solutions Blueprinting is that it helps you assess and standardize the process and required tools. It also centralizes the data, assets, metrics, and required reports.
Additionally, you can integrate tools to measure efficiency and promote business optimization and simplify complex procedures. Solutions Blueprinting also helps automate manual repetitive operating procedures to drive cost savings.
Now that the digital mandate has been brought into focus, organizations need to seriously consider their next steps. As times and technologies become more complex, you’d want to ensure that you have qualified and experienced experts that can help optimize your business.
Yondu’s Managed Expert Services proves helpful for organizations that want to keep up with the changing times and grow by leaps and bounds. Talk to our experts to determine the best Managed Expert Service for your business.