Businesses wanting to harness the power of custom software should know how to choose a software testing company to make their endeavor successful. Should you choose this route, it is in your best interest to let a QA team examine and check your enterprise programs and applications, ensuring they are competitive and easily navigable to achieve user satisfaction.
7 Factors to Consider When Choosing a Software Testing Company
Software testing companies enable you to save time and expenses by diagnosing problems and bugs in a particular application, then dealing with them promptly using the right tools, training, and expertise. Consider these factors when choosing a software testing partner.
-
Expertise in software testing
While you might internally employ software developers, finding a software testing company to add another set of eyes while designing or evaluating an ongoing project is best. Here, a company’s know-how in software testing can significantly impact the project’s final output.
Ideally, the vendor possesses certification from the International Software Testing Qualifications Board (ISTQB). This standardized test from an international board certifies the competence of the company’s software testers
-
Team skills and certifications
Knowing how to choose a software testing company entails checking the skills and qualifications of its employees. Besides industry certifications and technical skills needed for software testing like Scrum Mastery, Agile Analysis, and IT Infrastructure Library (ITIL), non-technical skills like leadership and management styles are also nice-to-haves when partnering with a software testing company.
-
Communication skills
Whether working with a software testing company in the same country or thousands of miles away, communication is a non-negotiable factor in maximizing partnerships with other organizations. There are instances when miscommunication and lags occur, which can hinder productivity or affect output quality.
Checking how a company interacts with its partners and clients is essential. Ask about their platforms and how they ensure timely, efficient communication. This type of communication can help eliminate barriers that typically arise due to different time zones and cultural backgrounds.
If you can, look for a company that offers 24/7 support, so they are reachable should an error occur in one of their projects at any time of the day.
-
Reviews from past clients and projects
Aside from ensuring a QA team is certified and legitimate, reviews can add valuable insights as you learn how to choose a software testing company. Go through the company’s website and social media pages or check third-party review sites, articles, and other platforms.
Testimonials help assess how a testing company operates, handles projects, and interacts with clients. A reputable organization is most likely easier to work with and provides excellent services.
-
Detailed Service Level Agreement (SLA)
A service level agreement (SLA) between the client and the service provider is a must for managing the expectations of both parties. It clearly defines the requirements, due dates, compliance practices, product quality standards, and other vital details.
The SLA should also have contingencies for handling setbacks during the project duration. Apart from setting a process to fix the situation, it should also detail the consequences of the lapses and who would be liable. The conditions for canceling the SLA when things are not just working out should be fair and specific, helping protect both parties from legal complexities.
-
Industry of specialization
There are a few factors when it comes to knowing how to choose a software testing company, and identifying a group’s area of specialization is one of them.
Company business models vary depending on their industries. As such, there are no one-size-fits-all solutions when it comes to software testing. So, finding a company with experience and expertise in your particular industry is necessary to help secure the project.
Yondu’s industries of specialization are the construction, logistics, manufacturing, retail, banking, financial services, and insurance (BFSI) industries. With such a wide breadth of industries, our experts can confidently attend to your business’s plans and goals.
-
Budget and price flexibility
The project’s total cost will depend on many factors, including the complexity of a software’s features and the agreed scope of work. However, a good software testing company will give you a fair quote that will be a win-win for both sides.
Assuring Quality with the Right Company
Factoring in the abovementioned aspects—from skillsets certifications to SLAs and budget allocations—these factors can guide you in choosing a software testing company.
An ideal QA team like Yondu offers software testing and QA services that meet any business’s needs. Contact us to schedule a consultation for your projects.
